3 Nov

From App to Hand: How Gold Delivery Works on Minted

Physical gold bars beside a smartphone displaying the Minted App

Buying gold through an app doesn’t have to mean keeping it on a screen. With the Minted App, you can build up physical gold holdings and, if you choose, request home delivery of gold in 10g bars.

The process starts with your app-based gold holdings. Delivery gives you another option: instead of leaving your gold in storage, you can arrange to have eligible bars sent to you. Here’s what to consider before you make that choice.

From app-based saving to a real bar

You can use the Minted App to buy and manage physical gold from your phone. If you prefer to build your holdings gradually, a monthly plan starts from £10. You can also make one-off purchases. How much gold you hold will depend on your purchases and the price when you buy.

When you’re ready to explore delivery, check the current delivery options in the app. Minted offers home delivery in 10g gold bars, but don’t assume that every account balance or purchase amount can be delivered as a bar. The amount eligible for delivery, any charges and the available arrangements should be confirmed in the app before you proceed.

A Minted App delivery confirmation screen

What does a 10g gold bar look like?

A 10g gold bar is small and palm-sized: a compact piece of physical gold rather than a large bullion bar. Its exact shape and dimensions can vary, so it’s best to think of it as a small bar you can hold rather than expect a particular size or design.

Minted says its gold is sourced from LBMA-approved refineries. The London Bullion Market Association maintains a current Good Delivery list for gold refiners. The refinery and appearance of an individual bar can vary, so check the details available for your order if you have a question about a specific bar.

The key difference between seeing a gold balance in the app and taking delivery is that you’ll have a physical bar to look after yourself. That can feel meaningful, but it also means planning where and how you’ll keep it.

How to check delivery in the app

Delivery details can depend on the current service arrangements. Before confirming a request, review the information shown in your Minted App account. In particular, check:

  • Eligibility: what amount of your gold holdings can be delivered, and whether any conditions apply.
  • Available bar format: Minted’s home-delivery feature is for gold bars in 10g formats. Confirm what is available for your request.
  • Delivery cost: check any applicable charge before you confirm.
  • Timing: review the current estimate in the app. Don’t rely on an old estimate or assume a particular arrival date.
  • Address and receiving arrangements: confirm which address can be used and whether someone needs to be available to receive the delivery.
  • What happens after a request: read the current instructions and any terms shown before you submit it.

If anything is unclear, pause and contact Minted support through the contact page. It’s better to check first than to assume a fee, delivery timeframe or eligibility rule.

What happens when you request delivery?

The broad journey is straightforward: you build up physical gold holdings in the Minted App, review the delivery options available to you, then follow the instructions in the app if you decide to request a bar.

The app is the place to check the current steps and details for your account. We haven’t listed a minimum delivery holding, delivery charge or arrival timeframe here because those details should be confirmed against the information available when you make your request.

Once you’ve checked the terms, cost and arrangements, you can decide whether delivery suits you. If you’re not ready to take a bar home, you can leave eligible gold in storage instead. You don’t need to arrange delivery just because you hold gold in the app.

When your bar arrives

Once you have a bar at home, you’ll be responsible for choosing how to store it. Think about security and check whether your home insurance covers precious metals and under what conditions. Don’t assume that cover for a bar is included in a household policy; ask your insurer if you’re unsure.

If anything about the delivery or the bar doesn’t look right, follow the instructions provided with your order and contact Minted support promptly. Check the delivery terms in advance so you know what to do if you have a concern.

Prefer to keep your gold in the vault?

Home delivery isn’t the only option. You can keep your gold in Minted’s vault storage instead of holding a bar at home. Minted describes its storage as insured Grade 10 vault storage, with independent audits by Alex Stewart International. You can read more on the Minted App assurance page.

A purple safe representing vaulted storage

Keeping gold in the vault means you don’t need to arrange storage at home. If you’re comparing the two options, consider what matters to you: having a physical bar with you, or leaving the gold in the vault. Check the current fees and terms for your account before making a decision.

For more on buying physical gold and the ways to hold it, read our guide to buying gold in the UK. You can also review the Minted App’s vault and insurance information before deciding where you’d prefer your gold to be.

Delivery doesn’t change gold’s market risk

Taking delivery changes where your gold is held; it doesn’t change its market value. Gold prices can fall as well as rise, and you could get back less than you paid. Delivery costs, where applicable, can also affect the overall amount you spend.

This article is general information, not personal financial advice. Consider your circumstances and the risks before making a decision about buying or holding gold.

A simple next step

If you’re interested in moving from app-based saving to holding a bar, start by checking the delivery options and terms in your Minted App account. Review the current cost, eligibility and timing before you confirm anything. If you have questions, contact our team for help.

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